Privacy policy
At Octagon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website.
1. Information We Collect
1.1 Personal Information: When you visit our website, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, postal address, and phone number.
1.2 Payment Information: To process your orders, we collect payment information, which may include credit card details or other payment methods. We do not store your payment information, and all transactions are secured using industry-standard encryption technologies.
1.3 Browsing Information: We collect non-personal information, such as your IP address, browser type, operating system, and the pages you visit on our website. This information helps us improve our website and services.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your order status, and provide customer support.
2.2 Email Communications: With your consent, we may use your email address to send you promotional emails, newsletters, and updates about our products and services. You can opt out of these communications at any time.
2.3 Improving our Services: We analyze non-personal information to understand how our website is used and make improvements to enhance your shopping experience.
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted partners and service providers for the following purposes:
- To process your payment and fulfill your orders.
- To conduct fraud prevention and security checks.
- To comply with legal obligations, such as responding to court orders or legal requests.
4. Your Privacy Choices
4.1 Access and Updates: You have the right to access, update, or correct your personal information. You can do so by logging into your account on our website or contacting us.
4.2 Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in the email.
5. Security of Your Information
We take data security seriously and implement industry-standard measures to protect your personal information. However, no method of data transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our website with the revised effective date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at our email.
By using our website and providing your information, you consent to our Privacy Policy.